Privacy policy

Last Updated: September 18, 2026

This Privacy Policy describes how OSSAS SG (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store offering women's apparel, home goods, drinkware, smart appliances, and general lifestyle products.

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may collect the following types of information:

• Contact & Order Information: Such as your name, billing address, shipping address, payment confirmation details, email address, and phone number when you place an order for apparel, home items, or electronics.
• Account Information: If you create an account, we store your username, encrypted password, and order history.
• Device & Browsing Information: Information about your web browser, IP address, time zone, and cookies installed on your device to improve your browsing experience across our store.

2. How We Use Your Information

We use your personal data for the following purposes:

• Fulfilling Orders: Processing your payments, arranging shipping for your diverse items (from apparel and grid cups to robot vacuums), and providing order confirmations and tracking updates.
• Customer Support: Communicating with you, responding to your inquiries regarding returns, warranties, or shipping, and providing assistance.
• Site Improvement & Security: Screening our orders for potential risk or fraud, and optimizing our store's performance and user experience.

3. Sharing Your Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, such as:

• Payment processors and gateway providers to handle secure transactions.
• Shipping and fulfillment partners to deliver your packages safely to your doorstep.
• Compliance with laws: We may also share your personal info to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive.

4. Your Rights

• Depending on your region, you may have the right to access, correct, or request the deletion of the personal information we hold about you.
• If you would like to exercise any of these rights, please contact us through our official support channels.

5. Data Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

If you have questions, would like to make a complaint, or want more information about our privacy practices, please contact us via our store's contact page or customer support email.